We currently support migrating data from Stripe and Smartwaiver by way of CSV files. The import utility can be found in your main SportKeeper account, under the facility that you wish to import data for.
Once you're at the main screen for data imports, click the "New Data Import" button.
From here you can select which data to import.
This imports all subscriptions, and the customer attached to each subscription. It also imports the subscription plan (as a membership plan) that's attached to the subscription.
We'll skip customers and subscriptions that have already been created or migrated.
You'll have a chance to preview what's being imported before actually importing the data.
We have an advanced Smartwaiver Import tool that can do the following, all from a single CSV file:
Migrate the customer
Migrate the customers signed waiver
Migrate the customers minors
Migrate the customers minors signed waivers by the parent or legal guardian.
All of this magic depends on having the CSV formatted correctly, without any additional blank rows or lines.
The CSV must contain a header row with the following attributes. The order does not matter, so long as the header names match.
Note: the email is the only required attribute.
124 Mary St
Date of Birth
Once started the process will run in the background. Refresh the page to see the status of the migration. Results are typically instant, even with large imports.